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Q: What amenities are typically available in OYO rooms?
A: Standard amenities offered at OYO properties include:
Some properties may offer additional amenities like swimming pools, gyms, restaurants, and parking facilities.
Q: Is there a minimum age requirement to book a room at an OYO property?
A: The minimum age requirement to book a room at an OYO property depends on the specific hotel and local regulations. Generally, guests must be 18 years or older to book a room.
Q: Can I withdraw the OYO Rupee to my bank account?
A: No, the OYO Rupee earned through the Refer and Earn program is generally non-transferable and can only be used as a discount on OYO hotel bookings.
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Q: What are the check-in and check-out times at OYO properties?
A: Standard check-in time at OYO properties is 12:00 PM, and check-out time is 11:00 AM. However, these times may vary depending on the specific property. You can find the exact check-in and check-out times during the booking process or on the property's dedicated page.
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Q: What types of IDs are acceptable for check-in at OYO properties?
A: In India, valid photo IDs like passport, voter ID, driving license, or Aadhaar card are required for check-in. PAN cards are not accepted.
Q: When will I receive my referral reward in the OYO Refer and Earn program?
A: Generally, rewards are credited instantly for valid referrals. In some cases, it might take up to 48 hours. Note that the first booking checkout should be within 7 days of signup for the referral reward to be applicable.
Q: Why was my bonus reward score reset when I was close to reaching it?
A: The bonus offer changes periodically, resulting in the reset of existing bonus scores.
